Data protection

injooi operates this store and this website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the "Services"). injooi is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, or disclose personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

What personal information do we collect or process?

When we use the term "personal information," we are referring to information that identifies or can be directly associated with you or another individual. Personal information does not include information that has been collected anonymously or de-identified such that identification or association with you is no longer possible. Depending on how you interact with the Services, where you reside, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from such personal information:

• Contact information including name, mailing address, billing address, shipping address, phone number, and email address.
• Financial data including credit, debit card, and financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation, and other payment details.
• Account information including username, password, security questions, configurations, and settings.
• Transaction information including the items you view, add to cart, add to wishlist, or purchase, return, exchange, or cancel, as well as your past transactions.
• Communication with us including information you provide when communicating with us, for example, when you submit an inquiry to customer support.
• Device information including information about device, browser or network connection, IP address, and other unique identifiers.
• Usage information including information about your interaction with the Services, including how and when you interact with or browse the Services.

Sources of personal information

We may collect personal information from the following sources:

• Directly from you We collect information, for example, when you create an account, access or use the Services, communicate with us, or otherwise provide your personal information to us.
• Automatically through the Services We collect information, for example, from your device or when you use our products or services or visit our website, as well as through the use of cookies and similar technologies.
• From our service providers We collect information, for example, when we engage service providers to enable certain technologies and when they collect or process your personal information on our behalf.
• From our partners and other third parties

How do we use your personal information?

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

• Providing, customizing, and improving the Services. We use your personal information to provide the Services to you. This includes, among other things, fulfilling our contract with you, processing your payments, fulfilling your orders, storing your configurations and the items you are interested in, sending notifications related to your account, creating, maintaining, and otherwise managing your account, arranging shipping, facilitating returns and exchanges, enabling you to post reviews, and creating a personalized shopping experience for you, for example, by recommending products based on your purchases. This may also include using your personal information to better customize and improve the Services.
• Marketing and advertising. We use your personal information for marketing and advertising purposes, for example, to send marketing and advertising communications via email, SMS, or post, and to display online advertisements for products or services related to the Services or other websites, also based on items you have previously purchased or added to your cart, as well as other activities related to the Services.
• Security and fraud prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding potential fraudulent, illegal, unsafe, or malicious activity, protect public safety, and ensure the security of our Services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access credentials with others.
• Communicating with you. We use your personal information to provide you with customer support and effective services, respond to your inquiries in a timely manner, and maintain our business relationship with you.
• Legal reasons. We use your personal information to comply with applicable law or to respond to legal process, including requests from law enforcement or regulatory authorities, to investigate or participate in civil investigations, potential or actual litigation, or other adversarial proceedings, and to investigate or enforce potential violations of our terms or policies.

How do we share personal information?

In certain circumstances, we may share your personal information with third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:

• With Shopify, which includes vendors and other third parties who provide services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
• We share personal information with business and marketing partners who provide marketing services to you and display advertisements to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activities across different merchants and websites. Our business and marketing partners use your information in accordance with their own privacy policies. Depending on where you reside, you may have the right to instruct us not to share your information to display targeted advertising and marketing based on your online activities across different merchants and websites.
• When you ask or otherwise give your consent for us to share certain information with third parties, such as to ship products to you, or when you use social media widgets or login integrations.
• We share personal information with our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, with Shopify collecting and processing personal information about your access to and use of the Services to provide and improve the Services for you. Data you submit to the Services is shared with Shopify as well as third parties, who may be located in countries other than your country of residence, to provide and improve the Services for you. To protect, grow, and improve our business, we also use certain advanced Shopify features that incorporate data and information from your interactions with our store, other merchants, and Shopify. To provide these advanced features, Shopify may use personal information collected about your interactions with our store, other merchants, and Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including responding to your requests to exercise your rights regarding the use of your personal information for these purposes. For more information about how Shopify uses your personal information and what rights you have, please see the Shopify Privacy Policy for Consumers. Depending on where you reside, you may exercise certain rights regarding your personal information listed here link to the Shopify Privacy Portal.

Third-party websites and links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated or controlled by us, you should review their privacy and security policies as well as other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of the information found on these websites. Information you provide in public or semi-public spaces, including information you share on third-party social networking platforms, may also be visible to other users of the Services and/or users of those third-party platforms without limitation as to their use by us or by a third party. Our inclusion of such links does not imply our endorsement of the content on such platforms or their owners or operators, except as explicitly stated in the Services.

Children's data

The Services are not intended for use by children, and we do not knowingly collect personal information from children who have not reached the age of majority in your country. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details below to request the deletion of this information. As of the effective date of this Privacy Policy, we have no knowledge that we "share" or "sell" (as defined by applicable law) personal information of individuals under 16 years of age.

Security and retention of your data

Please note that no security measures are perfect or impenetrable, and we therefore cannot guarantee "perfect security." Furthermore, information you send to us may be exposed to risks during transit. We recommend that you do not use insecure channels when transmitting sensitive or confidential information to us.

How long we retain your personal information depends on various factors. These include, for example, whether we need the information to manage your account, provide you with Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your rights and choices

Depending on where you reside, you may have some or all of the rights listed below regarding your personal information. These rights are not absolute, however, may only apply under certain circumstances, and in certain cases, we may deny your request to the extent permitted by law.

• Right to access/disclosure. You may have the right to request access to the personal information we hold about you.
• Right to deletion. You may have the right to request that we delete the personal information we hold about you.
• Right to correction. You may have the right to request that we correct inaccurate personal information we hold about you.
• Right to data portability. You may have the right to obtain a copy of the personal information we hold about you and request that we transmit it to a third party under certain circumstances and with certain exceptions.
• Managing communication preferences. We may send you promotional emails. You can opt-out of receiving these at any time by using the unsubscribe option contained in our emails to you. If you opt-out, we may still send you non-promotional emails, such as those about your account or orders you have placed.

You may exercise these rights where indicated in the Services, or by contacting us using the contact details provided below. For more information about how Shopify uses your personal information and what rights you have, including rights regarding the data processed by Shopify, please visit https://privacy.shopify.com/en.

You will not be penalized for exercising these rights. To the extent permitted or required by applicable law, we may need to verify your identity before we can process your requests. In accordance with applicable laws, you may designate an authorized agent to make requests to exercise your rights on your behalf. Before accepting such a request from an agent, we will require proof that you have authorized them to act on your behalf, and it may be necessary for you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details below. Depending on where you reside, you may have the right to appeal our decision by contacting us using the contact details below or by lodging a complaint with your local data protection authority. For the European Economic Area, a list of the competent data protection authorities is available; if you wish to access it, you may do so here.

International transfers

Please note that we may transfer, store, and process your personal information outside of the country in which you reside.

When we transfer your personal information outside of the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by the relevant competent authority of the United Kingdom, unless the data transfer is to a country that has been proven to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last Updated" date accordingly, and provide any notice required by applicable law.

Contact

Should you have any questions regarding our data protection procedures or this privacy policy, or if you would like to exercise any of your rights, please contact us by phone at , by email at hello@azba-cosmetics.de, or by mail at azba cosmetics GmbH, Justus-von-Liebig-Straße 4, 12489 Berlin, Germany. For the purposes of applicable data protection laws, we are the data controller for your personal data.